Für einen Anruf erhalten Sie die direkte Telefonnummer und eine dazugehörige PIN. Call eBay’s customer service department at 1-866-540-3229. eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; From time to time, our wait times may be longer than usual. To contact Ebay, start on the website. I was almost scammed I have some ebay cards worth ***$ and don't have any uses for it s... For one very unsatisfied for not being able to solve a problem for over two hours now a... We partner with a US-based company with live tech support experts available 24/7. Media & Press Contacts. In short, the two companies are not related. My sister received an email from Ebay about her account and that they had changed her password and she needs to call them. To protect your personal information we can only discuss your account with the account holder. 2025 Hamilton AvenueSan Jose, California 95125USA. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. initiatives to drive positive social and environmental change. Common problems addressed by the customer care unit that answers calls to 866-540-3229 include Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge and other customer service issues. Visit the contact page on eBay and click on the "Call Us" link. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. @ebaynewsroom Go to Solution. Eventually, you'll be prompted to click on your reason for contacting eBay. Contact the eBay Impact team about our initiatives to … Before calling, make sure that eBay customer service is open. The best number to call based on statistics they gathered from 300, 000 eBay users is: 866-540-3229 for customer care related issues. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Website: eBay Website eBay Customer Service Hours N/A - Edit. They disappear. What is the telephone number for eBay Canada customer service? Under For item, select an item you've bought or are watching from the drop-down menu, or select Enter item number and enter the item number of the listing you're asking about. Do yourself a huge favour and avoid eBay like the plague. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number. I made a purchase on the **th and it was not shipped until the **th. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. eBay asks that you use its website when calling so that it can appropriately direct your call. From there, you'll be taken to a series of menus that list common reasons for calling eBay. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry. This page will also provide you with an estimated wait time to speak to a live person. If your second call doesn't go well, try a different method of getting in touch. Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. And you can click here if you want to compare all the contact information we've gathered for eBay. Does anyone know a customer service phone number for Ebay. eBay asks that you use its website when calling so that it can appropriately direct your call. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. This can slow down resolutions. In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Besides calling, the next favorite option for customers looking for help is via 866-643-1607 for Fraud Detection. And you can click here if you want to compare all the contact information we've gathered for eBay. It's not always clear what is the best way to talk to eBay representatives, so we started compiling this information built from suggestions from the customer community. If you think this information is inaccurate or know of other ways to contact eBay please let us know so we can share with other customers. Chat with Us. eBay has a very extensive help center with hundreds of pages of content that explains their website, gives you tips on how to deal with certain situations, and helps solve many of the common issues users experience. We always encourage our members to communicate with each other when there's a problem with a transaction. I am trying to sell on the eBay app- and I can’t save any drafts. The email says contact us, but no phone number is there 1-866-305-3229 Contact PayPal for answers to all of your online payment questions or to sign up for our services! Interested in joining us? eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience. GetHuman builds free tools and shares information amongst customers of companies like eBay. In total, eBay has 2 phone numbers. Secondly, call eBay back. Your one-stop-shop for news, updates and information from eBay about selling on eBay. Sobald Sie Ihr Thema ausgewählt haben, erhalten Sie alle zur Verfügung stehenden Kontakt- möglichkeiten. Call us between 10:00am - 6:00pm, Monday – Friday. One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. Enjoy a $1 one-week trial membership and get help from a live expert now. @askebay Customer Service Help. Score 1.4. However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Buyers and sellers also call eBay because of issues with eBay's services and platform. Take advantage of a $1 one-week trial membership and chat with an expert now. Find answers to your buying, selling, and account questions, or contact us for more help. Call now and talk to a real, live person who can tell you what promotions you are missing out on. This information can be useful when getting back in touch with eBay. Get answers to your queries immediately! We've created these shortcuts and apps to try to help customers like you (and ourselves!) Can You Open Another Ebay Account After Suspension? First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. ... eBay Impact Contacts. Ask for a representative with the automated assistant. Solved! You can use eBay's online contact form to submit your issue in writing. If you want faster answers to your inquiries, ask your question here. People call eBay customer support for a range of reasons, including: If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently. It is important to have all relevant documentation in front of you when contacting eBay by phone. eBay's customer service phone number is (866) 540-3229. Contact our Customer Service team. However, not all problems can be solved this way, because each issue is unique, and sometimes, you just need the personal touch. eBay will not protect you from a claim if you send the tracking number to the buyer via email. If you’re a developer and want to learn more about our APIs and ecommerce technology ecosystem, please contact our Developers Program team. This is eBay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eBay agent. ... passed in order to appeal an "item not received" claim. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. The eBay call center that you call into has employees from Utah, California, Philippines and is open Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST according to customers. Are you already getting the best deal? However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns. If you are calling eBay, the customer service is available from Monday to Friday between 5 AM to 10 PM and on weekends you can call them 6 AM to 6 PM. **bleep** you. Sie können natürlich auch jederzeit eBay kontaktieren. What Do I Do If My Ebay Account Is Suspended? We’ll help you get things sorted. If you can't find the information you need in one of our Help articles, and would like to … Review/Comment; Update Listing; Reviews For eBay Customer Service (8) my iphone 6 plus purchase. While 866-540-3229 is eBay's best toll-free number, there are 5 total ways to get in touch with them. Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am. Shortcut: Press # Average Customer Rating. Customer service tips Expand all Collapse all. The next representative you speak to maybe in a better position to address your concerns. 1,495 Views Message 1 of 9 0 Helpful 2 ACCEPTED SOLUTIONS Accepted Solutions Re: eBay Canada customer service Options. New York State Department of Taxation and Finance Phone Number, Sellers with questions regarding listings and sales processes, Buyers who are having problems with the quality of products they've purchased, Buyers who have not received items from sellers. PayPal is the world's leading online payment processor. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week. do nothing to help and solve the problem Expect a reply within 24-48 hours. Please keep sharing your experiences so we can continue to improve this free resource. If you're a member of the press with editorial inquiries, please contact our Media and Press Team. It is obvious that the fastest and reliable method to contact customer service at eBay is via phone. eBay is an online auction and market place where sellers and buyers can connect. eBay Customer Service Hours. Need help? If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day. Email. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. eBay Customer Service Phone Number Phone Number: 1 (866) 934-9647. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. I need the money on hold now. Its technical support phone number is (866) 961-9253. Repeat if necessary. Contact our Customer Service team. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. You can help! eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. Get in touch with our Careers Team. Why do I need a PIN? Chat. Conclusion. How to get in touch with eBay. If you're a member of the press with editorial inquiries, please contact our Media and Press Team. If you have questions about something you are selling or sold visit seller help section: www.ebay.com/seller-help Click on customer service (upper right corner), explain your question/problem and a phone number will be provided to you to reach customer service. You can also connect with other users on eBay's community forums to get advice on dealing with your concern. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Account holds, restrictions, and suspensions Popular article Get help with a hacked account Popular article Reset your password Popular article You can also chat with us. Seller News. 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